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FACETS is published by Canadian Science PublishingPrivacy Policy
Philosophy
At Canadian Science Publishing (CSP), we are committed to protecting the personal information of our clients gathered via the NRC Research Press journal Web site or by other means. The following text discloses our policies on what information is gathered, how it is protected, and how it might be used.
Website Usage
IP addresses are used to help diagnose problems with our server, administer our Website, and track usage of our site. Institutional IP addresses are associated with their institutions only, but not with individuals. We track how often each page is visited, but not what individuals are reading. This information helps us determine which parts of the site visitors find most valuable as well as how we can continually improve the services we provide.
Cookies
A “cookie” is a small data file that is automatically transferred from the website to the visitor’s computer. It allows the computer to be recognized by the website on return for another session and eases navigation through the website from one screen to another. We use cookies but not to collect any personal information about users, nor do we sell or make them available to other organizations.
Registration
Users who register on our Web site are asked for the following information: email address, title, name, postal address, phone number, primary areas of interest, profession, how they heard about CSP, and their preference on whether to receive promotional emails from CSP. Email addresses are kept on file (for how this information is used, see section on email lists).
Authors, reviewers, and subscribers should expect to receive business correspondence by email regarding submissions, revisions, paper review and other editorial, production or subscription matters as part of the regular business relationship. Regular business correspondence is acceptable under CASL.
Email Lists
We ensure our email lists and campaigns are CASL compliant. We compile our email lists only through the following means: Opt-In registrations on our Web site(s) (when a user indicates that they would like to receive newsletters, announcements or promotional material), and an Opt-In mechanism during the manuscript submission process on our online peer-review system. Occasionally emails are gathered at exhibits and tradeshows, but only those who indicate that they wish to receive communications will be added to our contact lists.
Newsletters, announcements and other communications are sent only to those who have subscribed or indicated their preference to receive emails from us via an OPT-IN mechanism. You may unsubscribe from newsletters at anytime by clicking UNSUBSCRIBE or you can remove your name from our mailing lists at by contacting [email protected].
We do not sell or share our email lists with any third parties.
Accessing and (or) Correcting Your Personal Information
To access and (or) correct your personal information stored on the website, follow these instructions:
- Login to website
- Click on “My Profile”
- Click on “Account Info” (from the left hand navigation)
- Change personal information as required
- Click on “Submit”
To access and (or) correct your personal information stored in our peer-review system ScholarOne, follow these instructions:
- Login to ScholarOne
- Click on “EDIT ACCOUNT”
- Make appropriate changes, paying particular attention to the “REQUIRED” fields
- Click “FINISH” once 3rd page is completed
To access and (or) correct your stored personal information collected through means other than our Website or peer-review system, contact our Privacy Custodian by mail (see bottom of this page), email ([email protected]) or telephone (613-656-9846 ext. 265). We use this procedure to better protect your information. You can correct factual errors in your personal information by sending a request to our Privacy Custodian ([email protected]), showing the error. To protect your privacy, we will take reasonable steps to verify your identity before providing you with or making corrections to your personal information.
Ad Servers
We use an ad server via our web hoster to serve internal and paid advertising as well as to keep track of data, like number of impressions. Ad servers store advertisements and display them on the Web site. They show different ads each time a visitor goes to a Web site or refreshes a page, they also keep track of the number of impressions or clicks for ad campaigns and generate reports. Personal information is not gathered using ad servers.
Information Collected from Orders
When ordering an e-book or an article through pay-per-view, a user is directed to a secure page, where the following information is collected: name, postal address, email address, payment details, and transactional information. This information is not shared. As pay-per-view orders of journal articles and e-books are processed through PayPal, clients purchasing those products should also refer to PayPal’s Privacy Policy.
Reprints and Permissions
Reprints of journal articles and licences to reuse our material are obtained through RightsLink. RightsLink follows the CCC Privacy Policy, and clients using RightsLink’s services should refer to that Policy.
Credit Information Provided Directly to CSP
Credit information obtained for direct purchases with CSP is not kept electronically. Clients are instructed NOT to send credit information by email. Credit information is obtained by phone or fax, recorded by hand on order forms, and blacked out after the order has been processed. Order forms with credit information, cheques, and money orders are kept in secured storage areas.
Surveys
CSP occasionally conducts online surveys. These surveys are completely voluntary and visitors to the site can choose to participate or not. We do not add the emails of participants to promotional or any other email lists without their explicit permission and emails are never shared with third parties.
Privacy Policies of our Partners
CSP works with a number of partners who have their own privacy policies. Links to those partners are found throughout the CSP web site. CSP is not responsible for the privacy policies of partnering organizations; interested parties should review the privacy policies of those sites.
Peer Review
CSP operates a blind peer-review process, where the identity of the referees is kept from the author whose work is being reviewed unless a referee chooses to identify him- or her-self. Peer review is conducted using the online system ScholarOne/Manuscript Central. Anyone submitting a manuscript for consideration should refer to ScholarOne’s Privacy Policy.
Technological Security
CSP has appropriate security measures in place to protect against the misuse, loss, or alteration of information that it has collected; however, no information transferred over the Internet is completely secure and, therefore, CSP cannot guarantee with 100% certainty the total security of information transmitted to it.
Contact Us About This Policy
If you have any questions or concerns about this policy, please contact our Privacy Custodian at [email protected], 613-656-9846 ext. 265 (phone), or write to us at:
Privacy Custodian
Canadian Science Publishing
65 Auriga Drive, Suite 203
Ottawa, ON K2E 7W6
Canada